After standing around for about 5 minutes (while someone who came in AFTER me gets served BEFORE me... don't get me started...) the sales monkey comes and says "Can I help you?"
"Yes", says I, "I am eligible for a free upgrade and I'd like to do that now please".
"Certainly sir, lets take a look. Mobile number? Address? And which handset were you after?".
...
"Ah, yes that will be £78.00 please."
"Pardon?" says I. "No, I said I was eligible for a free upgrade".
"No, the handset you want will set you back £78.00"
So out of the shop I seethe and straight onto the phone to Orange
"I was just told I have to pay £78.00 for my upgrade when I was told it would be free".
"No sir, your monthly average usage blah blah blah you have to pay £78.00".
"Forget that".
I was really pissed off. Really. I mean, I was SO looking forward to getting my new handset (for what seems like weeks actually) and to be then told I'd have to pay that much for it... talk about a kick in the nuts. I know, I know, in the great scheme of things it's not that important, but sake, I was full of expectation and anticipation.
So anyway... I now have to decide, do I cancel my current contract in a huff and go get an iPhone, or do I wait and be patient and see if the price comes down / vanishes altogether in a few weeks... bastards.
Oh, and a greenfly landed on my desk this morning, between my keyboard and my screen. It's still there. I just blew on it, while typing this, and it's alive. Its just sitting there. Watching me. It's a little unnerving.
2 comments:
The old debate......do you cut off your nose to spite your face? or vote with your feet and move to a competitor? How much will you be out of pocket if you cancel your contract? If not a lot, then leave them & teach 'em a lesson.....
i think the phrase 'better the devil you know' sounds relevant
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